DIGITAL ART DOWNLOADS

Australian Wall Art

PRINTS & FRAMES

Returns Policy

All our products are made to order. We are not able to provide a refund for a change of mind or if you have chosen the incorrect size. 

Damages and Issues with your order

If your order has been damaged in transit, please email us at info@thatwallartshop.com.au within 24 hours of receiving your goods. Please include a photograph and an explanation of what has occurred and once assessed by our customer care team, we will arrange a replacement.  

That Wall Art Shop will not be responsible if goods are damaged in the process of opening the package, or if the claim is made past the 24 hour period of receiving the goods.  

Please inspect your order when received and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Shipping Policy  

Flat Rate Shipping Australia Wide

$9.95 for all Prints 

$19.95 for all Framed Prints 

We aim to have your chosen artwork to you within 7-14 business days. However shipping can take up to 21 days to get to Country/Regional areas. Peak periods (Christmas etc) may take longer than average so we recommend allowing extra time.

We do not offer express shipping at this time.  

Please note we do not deliver frames to PO Boxes or parcel collection boxes, you must provide us with a physical address.  

We do not ship frames outside of Australia at this time. We do ship unframed prints (i.e. The print only option) to 234 countries worldwide. 

By placing an order with That Wall Art Shop you are hereby agreeing that you understand and accept all of the above.

Copyright

Unless otherwise indicated, copyright of our artwork and the information on this web site (including but not limited to; text, images, graphics, logos) is owned by That Wall Art Shop. All rights reserved. This site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by That Wall Art Shop.